Heart-Shaped Blue Topaz and Diamond Pendant Necklace

• Exquisite Design: This elegant necklace features a breathtaking heart-shaped blue topaz gemstone surrounded by sparkling white diamonds in a halo setting.
• Premium Materials: Crafted with high-quality sterling silver, this necklace boasts a brilliant and long-lasting shine.
• Timeless Elegance: The classic heart design and vibrant blue hue make this necklace a timeless accessory suitable for any occasion.
• Adjustable Length: The 18-inch chain allows for versatile wear, complementing various necklines and styles.
• Thoughtful Gift: Whether for a special occasion or a treat for yourself, this dazzling necklace makes a cherished and meaningful present.

1. Returns

We accept returns within 14 days of delivery for unused, undamaged jewelry in its original packaging with tags attached.

Custom-made, engraved, or personalized items (unless defective) and final sale products are non-refundable.

2. How to Return

Email Blueoceanluxe@163.com within 14 days to request a Return Authorization (RMA). Unauthorized returns may be rejected.

Ship returns via a trackable method to: [Your Return Address]. Return shipping is the customer’s responsibility.

3. Refunds

Refunds are processed within 7 business days after we receive and inspect the item.

Original shipping fees are non-refundable; return shipping costs are deducted for "free shipping" orders.

Refunds are issued to the original payment method. Store credit may be offered for non-qualifying returns.

4. Exchanges

Exchanges for size/style are subject to availability. Contact us first to confirm stock.

5. Damaged/Defective Items

Report defects or damages within 48 hours of delivery with photos. We’ll cover return shipping and provide a replacement/full refund.

6. International Returns

Customers are responsible for return shipping and any customs fees. Refunds exclude original shipping costs.

7. Non-Returnable Items

Earrings (for hygiene reasons), sale/clearance items marked "Final Sale," and gift cards cannot be returned.

8. Contact Us
For assistance, email Blueoceanluxe@163.com

Processing Time: Orders ship within 1-3 business days (excluding weekends/holidays).

Shipping Options:

Standard: 3-7 business days

Express: 2-3 business days

Free shipping on orders over $500

Tracking: All orders include tracking. You’ll receive a confirmation email with details.

International: Duties/taxes are the customer’s responsibility.

Delays: Rare, but possible due to customs or carrier issues.

Contact: Blueoceanluxe@163.com for urgent inquiries.