925 Sterling silver Heart-Shaped Pink Pendent Necklace

• Elegant Design: This pendant necklace features a heart-shaped pink gemstone encircled by shimmering diamonds, creating a stunning and romantic accessory.
• Premium Materials: Crafted with high-quality sterling silver and genuine gemstones, ensuring durability and long-lasting brilliance.
• Versatile Styling: The delicate chain allows this necklace to be worn for any occasion, from casual outings to formal events.
• Thoughtful Gift: An ideal present for a loved one, celebrating anniversaries, birthdays, or simply expressing affection.
• Secure Clasp: The necklace is secured with a reliable clasp, ensuring it stays securely in place throughout wear.

1. Returns

We accept returns within 14 days of delivery for unused, undamaged jewelry in its original packaging with tags attached.

Custom-made, engraved, or personalized items (unless defective) and final sale products are non-refundable.

2. How to Return

Email Blueoceanluxe@163.com within 14 days to request a Return Authorization (RMA). Unauthorized returns may be rejected.

Ship returns via a trackable method to: [Your Return Address]. Return shipping is the customer’s responsibility.

3. Refunds

Refunds are processed within 7 business days after we receive and inspect the item.

Original shipping fees are non-refundable; return shipping costs are deducted for "free shipping" orders.

Refunds are issued to the original payment method. Store credit may be offered for non-qualifying returns.

4. Exchanges

Exchanges for size/style are subject to availability. Contact us first to confirm stock.

5. Damaged/Defective Items

Report defects or damages within 48 hours of delivery with photos. We’ll cover return shipping and provide a replacement/full refund.

6. International Returns

Customers are responsible for return shipping and any customs fees. Refunds exclude original shipping costs.

7. Non-Returnable Items

Earrings (for hygiene reasons), sale/clearance items marked "Final Sale," and gift cards cannot be returned.

8. Contact Us
For assistance, email Blueoceanluxe@163.com

Processing Time: Orders ship within 1-3 business days (excluding weekends/holidays).

Shipping Options:

Standard: 3-7 business days

Express: 2-3 business days

Free shipping on orders over $500

Tracking: All orders include tracking. You’ll receive a confirmation email with details.

International: Duties/taxes are the customer’s responsibility.

Delays: Rare, but possible due to customs or carrier issues.

Contact: Blueoceanluxe@163.com for urgent inquiries.